Privacy Policy

Last updated: 2026. This is a template — have it reviewed by legal counsel and replace the placeholders before submitting to Meta.

1. Who we are

[Your Company Legal Name] ("we", "us") operates this platform that helps businesses connect their WhatsApp Business Accounts and send messages via the WhatsApp Business Platform (Cloud API).

2. Information we collect

• Account data: your name, email, company name, hashed password.
• WhatsApp Business Account data you authorise via Meta Embedded Signup: WABA ID, phone numbers, and an access token (stored encrypted).
• Message metadata and content you send or receive through the platform, for delivery, support and audit.

3. How we use information

To provide the messaging service, register your phone numbers, deliver webhooks, display analytics, and comply with Meta's and WhatsApp's policies and applicable law.

4. Sharing

We share data with Meta Platforms, Inc. to operate the WhatsApp Business Platform. We do not sell your personal data.

5. Data retention & deletion

We retain data while your account is active. You may request deletion at any time — see our Data Deletion page.

6. Security

Access tokens are encrypted at rest (AES-256-GCM). Transport is secured with TLS. Access is restricted to your tenant.

7. Contact

Questions: [privacy@yourcompany.com].